Aiden Health Reviews

Aidan Health Return Policy

General Policy

Aidan Health does not accept returns due to the personal hygiene nature of their products. Returns are only accepted if products are defective or do not conform to the order upon receipt.

Defective Products

If a product is defective, customers are entitled to return it. In such cases:

• A return label will be provided for shipping the defective item back.
• The purchase price and any associated shipping costs will be refunded once the returned product is received.

Cancellation Policy

Orders can be canceled without charge if they have not yet been shipped. If tracking information has been generated, cancellation is no longer possible.

Always check the specific terms and conditions on the Aidan Health website for the most accurate and detailed information regarding returns and cancellations.

How to Open an Account in Aidan Health

Step 1: Visit the Website

Access the Aidan Health website and navigate to the membership options section.

Step 2: Choose Membership Type

Select the desired membership type, such as Basic or Pro. Each option offers different benefits, including pricing and shipping perks.

Step 3: Fill Out Registration Form

Complete the registration form by providing essential details:

• Full Name
• Email Address
• Password

Step 4: Agree to Terms

Review and agree to the terms and conditions to proceed with the account creation.

Step 5: Payment Information

If opting for a paid membership, enter the required billing information to finalize the subscription.

Step 6: Confirmation

After submitting the registration, a confirmation email will be sent. Follow any additional instructions provided in that email to complete the setup process.

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To order from Aiden Health, you can follow these steps:

1. Plan: Use the Supply Calculator on their website to estimate how much PPE your office needs.
2. Buy in Bulk: Reach the minimum purchase level ($2,000, or ~2 months of PPE for one independent health care office). Bulk purchasing lowers your costs and reduces your chances of running out when supply is scarce.
3. Receive & Store: Your first month’s worth of supplies arrives within 7 days of placing your order. Your remaining shipments will arrive in the next 15-60 days.

Please note that these steps are based on the information available on the Aiden Health website. For more specific details or inquiries, it's best to contact Aiden Health directly.

Aiden Health offers a variety of products with different prices. Here are some of their offerings: - Respirators start from $1.67 per piece - Face Masks start from $0.18 per piece - Gowns start from $3.75 per piece - Gloves start from $0.12 per piece - Sanitizer starts from $5 per piece - Accessories start from $0.10 per piece

They also offer membership options: - Basic Membership is free per month, offering free shipping on all orders over $299 and access to bulk purchase pricing. - Pro Membership costs $49 per month and offers free shipping on all orders, lower prices with progressive discounts depending on the monthly spend. For example, under $2,000 spend per month gives a 3% discount..

Aiden Health is a company that is committed to protecting health by delivering Personal Protective Equipment (PPE) directly from the factory to customers across the US. Their popular products include N95 NIOSH respirators, face masks, gowns, gloves, sanitizers, and accessories. They also offer a fit guide to help customers find the best mask for their face shape, and even allow customers to customize their own cloth masks. Aiden Health serves everyone, from a single physician to a large network of hospitals, and businesses & communities in need of medical supplies. They have a seamless supply chain that can readily scale to meet the demands of your business. They also have an affiliate nonprofit, Operation Masks, which is actively contributing to the fight against COVID-19 by providing PPE to U.S. hospitals. Their offices are located in the Bay Area, Beijing, Vietnam, and Hawaii. They offer bulk orders and subscriptions to ensure customers never run out of the essentials they need.

To order from Aiden Health, you can follow these steps:

1. Plan: Use the Supply Calculator on their website to estimate how much PPE your office needs.
2. Buy in Bulk: Reach the minimum purchase level ($2,000, or ~2 months of PPE for one independent health care office). Bulk purchasing lowers your costs and reduces your chances of running out when supply is scarce.
3. Receive & Store: Your first month’s worth of supplies arrives within 7 days of placing your order. Your remaining shipments will arrive in the next 15-60 days.

You can start the process by visiting the Aiden Health website and clicking on "Get Started". If you're planning to place a large volume order, you can get in touch with them directly through their website. Please note that the information provided is based on the details available on the Aiden Health website and may vary. It's always best to check the website for the most accurate and up-to-date information.

Aiden Health is a company committed to protecting health by delivering Personal Protective Equipment (PPE) directly from the factory to customers across the US. They offer a variety of products including N95 NIOSH respirators, face masks, gowns, gloves, sanitizers, and other hygiene essentials. Aiden Health's supply chain can readily scale to meet the demands of businesses, ranging from single physicians to large networks of hospitals. They also provide guidance to companies on hygiene practices. Aiden Health has offices in the Bay Area, Beijing, Vietnam, and Hawaii.

At Aiden Health, orders are typically picked and packed within 48 hours of order receipt. Once packed, UPS Ground, which is their primary shipping method, typically delivers within 3-5 days within the continental United States. However, depending on your location, UPS may also be able to offer 3 day, 2 day, or next day service. Please note that they do not ship on weekends or public holidays. At this time, they can only fulfill an order to a delivery address which is a home or office address in the United States and its territories and Canada. If part of your order is delayed or unavailable, they reserve the right to split the delivery of your order. If this happens, they will notify you by sending you an email.

The shipping policy of Aiden Health is as follows:

• Fulfillment: Picking and packing occurs on business days, Monday through Friday. Orders will be picked and packed within 48 hours of order receipt unless otherwise stated or communicated.
• Shipping Rates: You will be presented with the choice of delivery options and rates at the time of checkout. They primarily ship via UPS. UPS Ground typically delivers within 3-5 days within the continental United States. UPS may, depending on your location, also be able to offer 3 day, 2 day, or next day service.
• Delivery: They do not ship on weekends or public holidays. At this time, they can only fulfill an order to a delivery address which is a home or office address in the United States and its territories and Canada.
• Split Delivery: Due to different factors in the supply chain, not all products will be in stock at the time of your order and/or stocked in the same warehouse, which may result in split shipments.
• Returns & Cancellations: Because personal protective equipment is a personal hygiene product, they do not accept returns unless products are defective. You may cancel any order free of charge and without giving any reason, provided it has not yet been shipped.
• Refund Method: Refunds will be issued based on the original form of credit card payment.
• Pre-Ordered Products: Pre-order is the process by which you are able to order a product which is not currently in stock. Due to the nature of pre ordering, a member of the customer service or sales team will work with you to confirm pricing and lead times.

You can contact the customer service at Aiden Health in several ways. You can reach them by phone at +1-808-376-9929 or by email at contact@aiden.health. They also offer a live chat feature on their website. If you prefer to contact them by mail, they have offices in the Bay Area, Vietnam, and Hawaii. The address for the Hawaii office is 850 Kamehameha Hwy. #260 Pearl City, HI 96782. Please note that this information might have changed after my last update in 2021.